Terms of Use & Purchase

1. About ZEODEC

ZEODEC is currently operated as an independent, unincorporated software brand by Antonio Orlando. ClaimPrism is a ZEODEC software product for WordPress and WooCommerce.

Questions about these terms or ClaimPrism support can be sent to antonio@zeodec.com.

2. What ClaimPrism does

ClaimPrism is software designed to help teams detect environmental marketing claims, connect supporting evidence, coordinate review workflows, monitor changes and maintain internal claim-governance records.

ClaimPrism is not a certification service, legal advice, regulatory approval or a legal-compliance verdict. Its outputs are operational signals and workflow information intended to support human review. Users remain responsible for their content, evidence, editorial decisions and any legal or regulatory assessment that may be required.

3. Website and software use

You may use the ZEODEC website and ClaimPrism only for lawful purposes and in accordance with the applicable product plan, licence and technical requirements.

You are responsible for the WordPress or WooCommerce environment in which ClaimPrism is installed, including access permissions, backups, third-party plugins, themes, hosting configuration and content controlled by you.

4. ClaimPrism Free and ClaimPrism Pro

ClaimPrism Free provides the discovery-focused feature set made available for the free plan. ClaimPrism Pro adds paid governance capabilities associated with the selected commercial plan.

Features, plan limits and pricing are those presented on the current ZEODEC product page and in the applicable Freemius checkout at the time of purchase. Future versions or plans may change, while each completed purchase remains subject to its transaction-specific terms and any applicable mandatory rights.

5. Checkout, payment and taxes

ClaimPrism paid purchases are processed through Freemius. For transactions completed through the Freemius checkout, Freemius acts as the external Merchant of Record and handles the checkout transaction, payment processing, applicable sales taxes or VAT, subscription administration and related buyer-facing purchase records under its own terms and policies.

The information presented in the live checkout forms part of the purchase context. If a checkout-specific billing, tax, payment or buyer-rights term differs from a general description on zeodec.com, rely on the transaction-specific information presented in the checkout and the applicable Freemius buyer terms.

6. Licences and subscriptions

Paid ClaimPrism access requires a valid licence for the selected plan and site count. Licence activation, subscription status and paid-product delivery are managed through the Freemius licensing infrastructure integrated with ClaimPrism.

Where a plan is sold as a recurring subscription, renewals and access to subscription-dependent paid updates or services follow the licence and subscription terms presented at purchase. A licence must not be shared or used beyond the site or account scope purchased.

7. Refunds and cancellations

The refund policy applicable to a ClaimPrism purchase is the policy configured for the product and presented through the Freemius purchase flow or related buyer-facing terms. ZEODEC does not create a separate refund promise on this page that overrides the policy presented at checkout.

Refund, cancellation and billing requests should be raised with ZEODEC first. ZEODEC manages the customer request and, where the transaction or subscription record is controlled through Freemius, uses the relevant Freemius systems or support mechanisms to process or resolve the matter.

8. Support

ZEODEC provides first-line support for ClaimPrism questions, installation or activation issues, product defects, billing triage and reasonable usage questions through antonio@zeodec.com.

If a billing, payment, tax, subscription or licence-account issue is caused by or requires action within a Freemius mechanism, ZEODEC may escalate that provider-specific issue through Freemius. No guaranteed response-time or service-level commitment applies unless ZEODEC explicitly agrees one in writing.

9. Product limitations and user responsibility

Claim detection, risk signals, evidence-strength information, regulatory context and monitoring outputs depend on the content available to the software, the configured environment and the scope of the implemented rules. ClaimPrism does not guarantee that every environmental claim, legal issue, factual deficiency or regulatory obligation will be identified.

Human review remains required before relying on ClaimPrism outputs for publication, approval, substantiation or legal/regulatory decisions.

10. Third-party services

ZEODEC may rely on third-party services for hosting, checkout, licensing, payments, email delivery, security and related infrastructure. Those services operate under their own terms and may process information as described in the Privacy Policy.

ZEODEC is not responsible for changes, outages or policies controlled solely by an independent third-party provider, although reasonable efforts may be made to restore or adapt affected integrations where they are part of ClaimPrism delivery.

11. Intellectual property

Unless otherwise stated, ZEODEC and ClaimPrism names, branding, website content and proprietary software components remain the intellectual property of their respective owner or licensor. A ClaimPrism licence grants the right to use the software within the purchased plan scope; it does not transfer ownership of the software or ZEODEC intellectual property.

12. Privacy and cookies

Personal-data handling associated with zeodec.com, correspondence and the ClaimPrism commercial flow is described in the Privacy Policy. Current cookie and similar-technology use is described in the Cookie Policy.

13. Changes to these terms

These terms may be updated when the website, ClaimPrism commercial model, service providers or operating requirements change. The date at the top of this page identifies the latest published version.

Changes to these public terms do not by themselves rewrite transaction-specific rights already established by mandatory law or the applicable purchase terms presented when a transaction was completed.

14. Contact

For product, support or terms questions, contact antonio@zeodec.com.